Triage of road injury casualties – the role of bystanders: a scoping review
Authors Nicholas Aveyard1, George Russam2, Jake Gluyas-Harris3, Tim Nutbeam4
1Faculty of Health & Life Sciences, University of Exeter. 2Anaesthetic Department, Darlington Memorial Hospital. 3Emergency Department, Derriford Hospital, Plymouth. 4IMPACT; Centre for Post-Collision Research Innovation and Translation, Exeter.
What was the study about?
In this research, we examined how people without formal medical training (bystanders) can help victims of serious injuries, particularly from road accidents, before professional medical help arrives. We aimed to understand how often people step in to help, what they do, and whether their actions make a real difference to whether patients survive and recover.
How did we do this research?
We reviewed over 2000 previous research papers and identified 33 studies that looked at the actions of bystanders at trauma scenes around the world, covering over 15,000 participants from both high and low-income countries.
What did we find?
The study found that bystanders are present at most trauma scenes worldwide, but how often they help varies dramatically – from just 11% of cases in some places to over 80% in others. The most common things people do are making the scene safe, calling for help, moving patients to a safer position, and providing transport to hospital. However, more technical first aid like controlling bleeding happens much less frequently. Importantly, the research showed that in countries with limited ambulance services, trained community members can significantly reduce death rates.
We found a notable difference between wealthy and poorer countries. In places like the UK and US where ambulance services are well-established, bystanders mainly serve as a bridge until professionals arrive. But in many low-income countries, ordinary people, taxi drivers, and police officers essentially become the entire emergency response system. The good news is that even basic training can make a difference, and it is cost-effective.
Why is this important?
Our study shows that bystanders can be more than just witnesses, they can be a crucial part of emergency trauma care. The biggest barriers preventing people from helping are lack of knowledge, fear of making things worse, and worry about legal consequences. We recommend better first aid training for bystanders, laws that protect good Samaritans, and recognition that in some situations getting patients to hospital quickly (even by private car) can be just as effective as waiting for an ambulance.